Welcome to Glams Skincare! We are committed to providing the best dermatological and aesthetic care to our clients. Please read our policies carefully to ensure a seamless and satisfying experience at our clinic.
1. Appointments
Scheduling: Appointments can be booked online, over the phone, or in person at our clinic.
Confirmation: All appointments must be confirmed at least 24 hours in advance.
Late Arrivals: If you arrive more than 15 minutes late, your appointment may need to be rescheduled.
2. Cancellation and Rescheduling
Cancellation Notice: We require at least 24 hours’ notice for cancellations.
Late Cancellation/No-Show Fee: A fee may be charged for cancellations made within 24 hours of the appointment or for no-shows.
3. Consultations
Initial Consultations: First-time clients must undergo a consultation to determine their skin’s needs and goals.
Follow-ups: Follow-up consultations may be necessary based on the treatment plan.
4. Payments
Methods Accepted: We accept cash, credit/debit cards, and UPI payments.
Advance Payments: Some treatments may require advance payment to confirm bookings.
Refund Policy: Payments for completed treatments are non-refundable. However, prepaid packages for unused sessions may be refunded or adjusted based on management discretion.
5. Treatment Policies
Patch Test: For certain procedures, a patch test may be required to check for skin sensitivity.
Consent Forms: Clients are required to sign consent forms before undergoing treatments.
Results Disclaimer: Treatment outcomes vary depending on individual skin types and conditions.
6. Hygiene and Safety
Sanitation: All equipment and treatment areas are sanitized after every session.
Safety Standards: We use high-quality, FDA-approved products and machines.
Client Cooperation: Clients are expected to follow pre- and post-treatment care instructions for optimal results.
7. Confidentiality
Privacy Protection: Client information and treatment details are kept strictly confidential.
Photography: Before-and-after photos may be taken with client consent for medical records or promotional purposes.
8. Feedback and Complaints
We welcome feedback to help us improve our services. Complaints can be addressed to the clinic manager or emailed to [insert contact email].
9. Children and Guests
For safety and focus, children under 12 and guests are not allowed in treatment areas.
10. Rights to Refuse Service
We reserve the right to refuse service to anyone who fails to comply with clinic policies or behaves inappropriately.
Contact Us
Glams Skincare, Meerut
C-282, First Floor, Radha Garden, Ganga Nagar,
Mawana Road, Meerut- 250001
Phone: 8755295199, 7302629519
Email: glamkayacare@gmail.com
We thank you for choosing Glams Skincare and look forward to helping you achieve your skincare goals!
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